top of page


1. Scope
1.1 The following general terms and conditions (hereinafter "GTC") apply to all orders via this online shop.
1.2. Our online shop is aimed exclusively at consumers.
1.3 These GTC apply to all contracts for the delivery of goods that a consumer concludes with the seller with regard to the goods presented by the seller in his online shop. The inclusion of the customer's own conditions is hereby contradicted, unless something else has been agreed.
1.4 These General Terms and Conditions shall apply accordingly to contracts for the delivery of vouchers, unless expressly agreed otherwise.
1.5 A consumer within the meaning of these General Terms and Conditions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contractual partner, conclusion of contract, correction options
2.1 The purchase contract is concluded with N4 Living UG (limited liability).
2.2 The products contained in the seller's online shop do not represent a binding offer on the part of the seller, but rather a non-binding online catalogue.

2.3 The customer can submit the offer via the online order form integrated in the online shop. The products can initially be placed in the shopping cart without obligation and the entries can be corrected at any time before sending the binding order by using the correction aids provided and explained in the ordering process. By clicking the order button, a binding order for the goods contained in the shopping cart is submitted. Receipt of the order is confirmed by email immediately after the order has been sent.
3. Withdrawal
3.1 Consumers are generally entitled to a statutory right of withdrawal.
3.2 Further information on the right of cancellation can be found in the seller's cancellation policy.
4. Prices and terms of delivery
4.1 The stated prices are final prices plus delivery costs, unless stated otherwise. According to § 19 UstG, we do not charge sales tax and therefore do not report it. Any additional delivery and shipping costs are specified separately in the respective product description.

4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the seller is not responsible and which are to be borne by the customer. These include, for example, costs for money transfers by banks (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs can also be incurred in relation to the transfer of money if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 Goods are delivered to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive.
4.4 If delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result. This does not apply with regard to the costs for the delivery if the customer effectively exercises his right of withdrawal. If the customer effectively exercises the right of cancellation, the regulation made in the seller's cancellation policy applies to the return costs.
4.4 We only deliver by mail. You can pick up the goods yourself from 25 units.
5. Payment
The following payment methods are generally available in our online shop:
Credit card. When placing the order, enter your credit card details. After your legitimation as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.

PayPal: During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

Amazon Pay: In the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to be able to complete the ordering process and pay the invoice amount via Amazon, you must be registered there or first register and authenticate yourself with your access data. There you can select the delivery address and payment method stored at Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected to our online shop, where you can complete the ordering process. Immediately after placing the order, we ask Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process.

Purchase on account via Klarna. In cooperation with Klarna AB (, Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoices are only available for consumers and that payment must be made to Klarna in each case. When purchasing on account with Klarna, you always get the goods first and you always have a payment period of 14 days. The complete terms and conditions for purchase on account can be found here.


6. Retention of Title
The delivered goods remain the property of the seller until full payment has been made.
7. Damage in transit
If goods are delivered with obvious transport damage, the buyer complains about such defects to the deliverer as soon as possible and please contact the seller immediately. The omission of a complaint or contact has no consequences for the legal claims of the buyer and their enforcement, in particular the warranty rights. However, the complaint serves as an aid for the seller in order to be able to assert his own claims against the carrier or the transport insurance company.
8. Warranty and Guarantees
8.1 Unless otherwise expressly agreed below, the statutory right to liability for defects shall apply.
8.2 The above limitations and shortening of deadlines do not apply to claims based on damage caused by N4 Living UG, its legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the case of intentional or grossly negligent breach of duty and fraudulent intent
• In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the area of application of the Product Liability Act is open.
8.3 The buyer will find information on any additional guarantees that may apply and their exact conditions with the product and on special information pages in the online shop.
8.4 Customer Service: Customer Service can be reached at: or by phone at +49/2561 8606980, weekdays from 10:00 a.m. to 4:00 p.m.
9. Liability
9.1 We are always fully liable for claims based on damage caused by N4 Living UG, its legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the case of intentional or grossly negligent breach of duty
• in the case of promises of guarantees, if agreed, or
• as far as the area of application of the Product Liability Act is open.
9.2 In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount incurred at the time the contract was concluded limited to foreseeable damage, the occurrence of which must typically be expected.
9.3 For the rest, claims for damages are excluded.
10. Alternative Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS). This can be reached via the following Internet address: We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board. The responsible consumer arbitration board is the universal arbitration board of the Federal Center for Arbitration eV, Straßburger Straße 8, D-77694 Kehl am Rhein, Tel.: +49 (0)7851 / 795 79 40, Fax +49 (0) 7851 / 795 79 41, E -Mail:, Web:


11. Sweepstakes

Competition rules N4Living UG

N4Living UG runs various competitions every Advent during the Advent season from November 28th, 2021 to December 25th, 2021. Participation is via the comment function on the Instagram and Facebook platforms. The following conditions apply to this:

This promotion is not affiliated with Instagram or Facebook. The participant releases Instagram and Facebook from any responsibility. All inquiries should be sent to N4Living UG. The recipient of the information you provide is not Instagram or Facebook, but N4Living UG. The information provided will only be used for the purposes set out below. By participating, the user agrees to these terms and conditions of participation in the competition. N4Living UG reserves the right to change the conditions of participation if proper execution is not possible for technical or legal reasons. For the basic use of Instagram and Facebook, reference is made to the terms of use of the two platforms.

Implementation & prices

As part of a competition, participants can win 1 x 1 floor chair from the CHANORI brand. To do this, you must comment and like a posting on Instagram or Facebook. The winner will be drawn from all commentators.

The closing date for entries is July 5th, 2021 at 5:00 p.m. N4Living UG will notify the winner by message via Instagram or Facebook. If the customer does not contact N4Living UG within two weeks, the claim to the prize expires. The non-cash prizes will be sent to the address provided by the participants or awarded as part of a personal presentation. The participant bears the risk of non-delivery.


All natural persons who have reached the age of 18 and have their permanent residence in the Federal Republic of Germany are eligible to participate.

Exclusion from the competition

N4Living UG is entitled to exclude individuals from participation if there are legitimate reasons such as violation of these conditions of participation, manipulation, etc.

Employees of N4Living UG as well as affiliated companies and subsidiaries, their sales representatives and their employees, their advertising agencies and close family members are not eligible to participate.

Excluded are users of so-called sweepstakes entry services. Automatically generated data will be excluded from N4Living UG as soon as it becomes known.

To protect children and their rights, posting photos of children will result in disqualification from the competition. These photos will be deleted without comment.


N4Living UG is released from all obligations when the prize is handed over.

The announcement of the winners is without guarantee.

N4Living UG is not liable for damage that may result from errors, delays or interruptions in transmission, disruptions to technical systems and services, unless such damage is caused by N4Living UG  (their bodies, employees or vicarious agents) were caused intentionally or through gross negligence. Liability for personal injury remains unaffected.

N4Living UG will generally delete all objectionable content as soon as possible after it becomes aware of it. However, it is not possible to pre-screen every post. All contributions on this page reflect the views and opinions of the author and do not have to correspond to the opinion of N4Living UG.


N4Living UG reserves the right to cancel or end the competition at any time without prior notice for important reasons. An important reason exists in particular if, for technical reasons (e.g. viruses in the computer system, manipulation or errors in the hardware and/or software) or for legal reasons, proper execution of the campaign cannot be guaranteed. If such a termination is caused by the culpable behavior of a participant, N4Living UG can demand compensation from this person for the damage incurred.

The law of the Federal Republic of Germany is exclusively applicable. Should individual provisions of the Conditions of Participation be or become invalid, the validity of the remaining Conditions of Participation shall remain unaffected. The same applies in the event of a gap.

Participation in this competition is not linked to the purchase of goods or the use of a service.

The legal process is excluded.

bottom of page